Refund Policy – FRNEXTGEN

At FRNEXTGEN, we want you to be satisfied with your purchase.

Returns
We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

Eligibility for Returns
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Non-returnable Items
Certain types of items cannot be returned including personal care products, custom products, and gift cards.

Refunds
Once we receive and inspect your returned item, we will notify you if your refund is approved. If approved, the refund will be processed to your original payment method within 5–10 business days.

Return Shipping
Customers are responsible for return shipping costs unless the product arrived damaged or incorrect